{"id":2417,"date":"2020-09-22T15:10:16","date_gmt":"2020-09-22T13:10:16","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=368359"},"modified":"2020-09-22T15:10:16","modified_gmt":"2020-09-22T13:10:16","slug":"cloud-2020-in-conversation-with-pivotal-datas-karl-reed","status":"publish","type":"post","link":"https:\/\/interwebdev.co.za\/index.php\/2020\/09\/22\/cloud-2020-in-conversation-with-pivotal-datas-karl-reed\/","title":{"rendered":"Cloud 2020 \u2013 In conversation with Pivotal Data\u2019s Karl Reed"},"content":{"rendered":"<p>Pivotal Data&#8217;s Chief Solutions Officer Karl Reed discusses how the cloud has reshaped customer experience solutions to deliver improved agility and flexibility, and how traditional call centres must evolve to offer omni-channel solutions. <a href=\"https:\/\/mybroadband.co.za\/news\/cloud-hosting\/368359-cloud-2020-in-conversation-with-pivotal-datas-karl-reed.html\">Source: MyBroadband<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pivotal Data&#8217;s Chief Solutions Officer Karl Reed discusses how the cloud has reshaped customer experience solutions to deliver improved agility and flexibility, and how traditional call centres must evolve to offer omni-channel solutions. Source: MyBroadband<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77],"tags":[],"class_list":["post-2417","post","type-post","status-publish","format-standard","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/posts\/2417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=2417"}],"version-history":[{"count":0,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/posts\/2417\/revisions"}],"wp:attachment":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=2417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/categories?post=2417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/tags?post=2417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}