{"id":2028,"date":"2020-09-11T10:53:38","date_gmt":"2020-09-11T08:53:38","guid":{"rendered":"https:\/\/mybroadband.co.za\/news\/?p=367036"},"modified":"2020-09-11T10:53:38","modified_gmt":"2020-09-11T08:53:38","slug":"capitec-clients-hit-by-glitch-that-deducted-card-transactions-twice","status":"publish","type":"post","link":"https:\/\/interwebdev.co.za\/index.php\/2020\/09\/11\/capitec-clients-hit-by-glitch-that-deducted-card-transactions-twice\/","title":{"rendered":"Capitec clients hit by glitch that deducted card transactions twice"},"content":{"rendered":"<div><img decoding=\"async\" src=\"https:\/\/mybroadband.co.za\/news\/wp-content\/uploads\/2016\/05\/Capitec-on-wall.jpg\" class=\"ff-og-image-inserted\"><\/div>\n<p>Several Capitec clients awoke on Friday to find that money had been deducted from their accounts in the early hours of the morning.<\/p>\n<p>On social media, clients posted that they received SMS notifications for purchases and cash withdrawals at Shoprite stores.<\/p>\n<p>\u201c#Capitec bathong my last money,\u201d one person <strong><a href=\"https:\/\/twitter.com\/ZolaMbu77075658\/status\/1304301965762072577\">posted<\/a><\/strong>, along with a screenshot showing a deduction of R438.63 for purchases at a Shoprite in Krugersdorp and an available balance of zero.<\/p>\n<p>Others Capitec clients on Twitter also posted screenshots showing a similar issue with cash withdrawals being made at Shoprite stores.<\/p>\n<p>Capitec <strong><a href=\"https:\/\/ewn.co.za\/2020\/09\/11\/technical-glitch-sees-thousands-of-capitec-clients-wake-up-to-unauthorised-deductions\" target=\"_blank\" rel=\"noopener noreferrer\">told EWN<\/a><\/strong> that the retailer uses a different bank for its card machines.<\/p>\n<p>\u201cWe are aware of a technical issue between us and another bank that has caused Capitec clients who transacted on this bank\u2019s card machines to be double deducted,\u201d Capitec said in a post on Twitter and in an SMS to clients.<\/p>\n<p>\u201cOur IT team is working to rectify the issue. The transactions will be reversed within the next 24 hours.\u201d<\/p>\n<p>Capitec did not name the other bank or the retailer. The information that the issue stems from Shoprite comes from people\u2019s reports on social media.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">CAPITEC BANK USERS PLEASE GO TO YOUR APP AND DECREASE YOUR LIMIT TO R 0 THERE ARE PEOPLE WIDRAWING YOUR MONIES USING SHOPRITE \ud83d\ude2d\ud83d\ude2d\ud83d\ude2d\ud83d\ude2d\ud83d\udc94\ud83d\udc94\ud83d\udc94<a href=\"https:\/\/twitter.com\/hashtag\/Capitecbank?src=hash&amp;ref_src=twsrc%5Etfw\">#Capitecbank<\/a> <a href=\"https:\/\/twitter.com\/CapitecBankSA?ref_src=twsrc%5Etfw\">@CapitecBankSA<\/a><\/p>\n<p>\u2014 madibunu. \ud83d\udc80\u2665\ufe0f (@A_WholeBrownie) <a href=\"https:\/\/twitter.com\/A_WholeBrownie\/status\/1304298189420408832?ref_src=twsrc%5Etfw\">September 11, 2020<\/a><\/p>\n<\/blockquote>\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\"><a href=\"https:\/\/twitter.com\/hashtag\/capitec?src=hash&amp;ref_src=twsrc%5Etfw\">#capitec<\/a> I don\u2019t remember waking up at 2:49am and doing a cash back at Shoprite \u2026. kanti shoprite ayivuli ay 8am \u2026 I want my money back <a href=\"https:\/\/t.co\/ACtneeaGUz\">pic.twitter.com\/ACtneeaGUz<\/a><\/p>\n<p>\u2014 \ud83c\udf80Strawberry Cheesecake \ud83c\udf80 (@Radebe_merci) <a href=\"https:\/\/twitter.com\/Radebe_merci\/status\/1304291576374587392?ref_src=twsrc%5Etfw\">September 11, 2020<\/a><\/p>\n<\/blockquote>\n<h3>Now read: <a href=\"https:\/\/mybroadband.co.za\/news\/security\/365838-experian-data-breach-personal-data-of-millions-of-south-africans-found-online.html\">Experian data breach \u2013 Personal data of millions of South Africans found online<\/a><\/h3>\n<p><a href=\"https:\/\/mybroadband.co.za\/news\/banking\/367036-capitec-clients-hit-by-glitch-that-deducted-card-transactions-twice.html\">Source: MyBroadband<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Several Capitec clients awoke on Friday to find that money had been deducted from their accounts in the early hours of the morning. On social media, clients posted that they received SMS notifications for purchases and cash withdrawals at Shoprite stores. \u201c#Capitec bathong my last money,\u201d one person posted, along with a screenshot showing a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2029,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77],"tags":[52,53,54,55,56,8,57,59,72,60,61,62,63,64,65,66],"class_list":["post-2028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-co-za","tag-com","tag-affordable","tag-cheap","tag-cpanel","tag-development","tag-domain","tag-hosting","tag-interweb","tag-joomla","tag-registration","tag-reseller","tag-shared","tag-south-africa","tag-website","tag-wordpress"],"acf":[],"_links":{"self":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/posts\/2028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=2028"}],"version-history":[{"count":0,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/posts\/2028\/revisions"}],"wp:attachment":[{"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=2028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/categories?post=2028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/interwebdev.co.za\/index.php\/wp-json\/wp\/v2\/tags?post=2028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}